Privacy Policy

Who we are

Your Company (“we”, “us”, “our”) is the controller for personal data processed through the Services. Contact us at [email protected].

Registered office details are available on request.

Data we collect

• Account data (name, email, authentication details).
• Profile and job search data (applications, CVs, notes, documents you upload).
• Usage data (pages viewed, features used, device and browser information).
• Payment data (handled by our payment providers; we do not store full card numbers).
• Support communications (messages, feedback, and attachments you send).

How we use your data

• Provide and operate the Services, including account access and features.
• Personalize your experience and improve our product.
• Process payments and manage subscriptions.
• Send service and security communications.
• Send marketing communications where permitted, with opt-out available.
• Comply with legal obligations and enforce our terms.

Legal bases (UK/EU GDPR)

• Contract: to deliver the Services you request.
• Legitimate interests: to secure and improve the Services.
• Consent: where required (for optional cookies or marketing).
• Legal obligation: where we must comply with law.

Sharing and processors

We share data with trusted processors who help us provide the Services. These may include:

• Payment processing (e.g., Stripe).
• Email delivery (e.g., Resend).
• AI features (e.g., OpenAI) where you request AI assistance.
• Hosting and infrastructure providers.

We only share the data necessary for these providers to perform their services and we require them to protect your information. We do not sell personal data.

International transfers

If data is transferred outside the UK or EEA, we use appropriate safeguards such as standard contractual clauses and ensure equivalent protection.

Children’s privacy

JobLytic is not intended for children under 16. If you believe a child has provided personal data, contact us and we will delete it.

Automated decision-making

We do not make decisions based solely on automated processing that produce legal or similarly significant effects. AI features provide suggestions only; you remain in control of final decisions and submissions.

Retention

We retain personal data only as long as needed for the purposes described above, unless a longer retention period is required by law. You can request deletion at any time.

Your rights

• Access, correction, and deletion of your personal data.
• Restriction or objection to processing.
• Data portability.
• Withdraw consent where processing is based on consent.
• Right to lodge a complaint with the ICO or your local supervisory authority.

Security

We use technical and organizational measures to safeguard your data, including access controls, encryption in transit, and monitoring. No system is completely secure, so we cannot guarantee absolute security.

Contact

For privacy requests or questions, contact us at [email protected].